Product Owner, CareGauge
Agathos
Job Title: Product Owner: CareGauge/CareIntelligence
Location: Nashville, TN (preferred)
Position Type: Full Time
Pay: Salary
Reports to: VP of Product
Company Overview
EvidenceCare is a fast-paced, fun-filled tech company scaling their market share with innovative healthcare products. Our products not only address the needs of inefficient healthcare delivery but also disrupt the status quo.
EvidenceCare is a unique clinical decision support system (CDSS) because of its EHR-integrated platform that optimizes clinician workflows to deliver better patient care, reduce hospital costs, and capture more revenue. Founded in response to the professional experience of emergency physician Dr. Brian Fengler, the platform provides clinicians with evidence-based care and measurable outcomes.
- Company Vision: We envision a day when every clinical decision will deliver the right care at the right time.
- Company Mission: Empower better care decisions.
- Company Values: Grit, Respect, Innovation, Teamwork, Integrity, and Fun
The type of people who succeed at EvidenceCare
We want go-getters who wake up every day ready to join the next adventure and end the day having accomplished something meaningful. Life is too short not to wake up with a purpose to pursue and a team that encourages you in that pursuit.
We want every team member to achieve their dreams while at EvidenceCare and to enjoy the journey together.
We want people who communicate well, take ownership of projects, but also work collaboratively in team settings and desire to get a little bit better each day.
Position Summary
As Product Owner for CareGauge and CareIntelligence, you will drive product strategy and execution for our analytics and reporting platforms. Working cross-functionally with sales, implementation, customer success, and engineering teams, you'll define the product roadmap, build business cases for key initiatives, and deliver solutions that drive measurable customer value.
Roles and Responsibilities
Strategic Product Leadership:
• Collaborate with sales, implementation, customer success, and executive leadership to define product vision and roadmap for CareGauge and CareIntelligence
• Develop comprehensive business cases for major product initiatives, including success metrics, ROI projections, and resource requirements
• Set feature priorities based on customer needs, market opportunities, and business impact
• Serve as the voice of the customer to ensure product decisions align with end-user needs
Product Development & Delivery:
• Write detailed user stories with clear acceptance criteria and design specifications
• Create design mocks and wireframes to communicate feature requirements to stakeholders
• Partner closely with technical leads and engineering teams to guide product development
• Ensure all stakeholders, particularly engineering team members, have clear understanding of requirements before development begins
• Contribute to testing and quality assurance activities throughout sprint and deployment cycles
Customer Support & Success:
• Support new customer implementations and onboarding processes
• Provide live customer support and troubleshoot technical issues for existing customers
• Gather customer feedback to inform product improvements and roadmap decisions
• Serve as product expert for customer-facing teams
Minimum Requirements
Education:
• Bachelor's degree required
• Preferred: Degree in healthcare sciences, software engineering, information systems, computer science, design, or related field
Experience:
• 2-5 years of product management or product ownership experience in healthcare software
• Demonstrated experience designing and building clinical software applications
• Experience working with EHR/EMR systems and clinical workflows
Technical Skills:
• Proficiency writing SQL queries for data analysis and quality review
• Working knowledge of healthcare data standards, particularly HL7/FHIR
• Familiarity with healthcare code sets (LOINC, SNOMED, CPT, ICD-10)
Core Competencies:
• Strong ability to translate clinical user needs into product requirements
• Experience writing detailed user stories and acceptance criteria
• Proven track record collaborating with engineering teams to deliver software products
Preferred Qualifications
• Clinical background or healthcare domain expertise
• Experience with business case development and ROI analysis
• Prior work with analytics or reporting platforms
• Experience supporting customer implementations and troubleshooting production issues
• Understanding of agile development methodologies and sprint cycles
• Track record of improving user experience based on customer feedback
Benefits
• Competitive salary + stock option opportunities
• Unlimited PTO
• Medical, Dental, Vision, & Life Insurance Benefit Plans
• Company 401k plan
• Periodic travel: client on-sites, go-lives and company gatherings