Tech writer (for IT team) IT Recruitment Armenia Remote ETG
Emerging Travel Group
Marketing & Communications, IT
Remote
Who we need
- Writing documentation to suppor IT products (different teams) and business processes (standard operations, procedures, legal requirements)
- Updating existing documentation and keeping it current.
- No mandatory info-style and dozens of Glavred-style articles :)
Key qualifications
- At least 2 years of experience as a technical writer in IT;
- Experience developing and maintaining documentation using the "Docs as Code" principle;
- Proficiency with version control systems (git) and development tools (IntelliJ IDEA, VS Code, or similar);
- Experience with Hugo for generating static documentation;
- Strong knowledge and experience with Markdown;
- Experience documenting APIs and technical solutions;
- Skills in creating and maintaining a product knowledge base;
- Experience writing and maintaining technical documentation at all stages of the software development lifecycle;
- Skills in interacting with developers, business analysts, project managers, and other team members;
- Experience writing various internal documentation at the request of department heads;
- Ability to create documentation for developers and users based on verbal or video descriptions;
- Ability to analyze and structure large volumes of information;
- Experience in independent product testing to verify the accuracy and completeness of documentation;
- Experience preparing and collecting documentation for audits;
- Advanced English proficiency;
- Excellent knowledge of Russian and English, with the ability to write concise, structured, and well-written texts.
We offer you
- We offer a fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward;
- Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model;
- We are an ambitious and supportive team who love what they do, appreciate each other, and grow together;
- The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee;
- We also provide partial compensation for employees participating in external training and conferences;
- In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world;
- And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services;
- We prioritize well-being and are committed to supporting the overall health and work-life balance at ETG. As part of this commitment, we provide MyTime Day Off — an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities.
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.