Logistics Specialist
GoMaterials
Operations
Montreal, QC, Canada
About the role:
As a Logistics Specialist, you will be responsible for coordinating and overseeing the movement of goods from suppliers to customers - ensuring timely delivery, cost efficiency, and compliance every step of the way. You'll make decisions with confidence, inform stakeholders clearly, and bring a results-oriented approach to everything you touch. From day one, you'll play a pivotal role in sustaining our 100% growth rate, and you'll always have a seat at the table to share your ideas.
What You’ll Do:
Coordinate and manage the end-to-end logistics process across the US and Canada, making sound decisions quickly to keep orders on track for quality, speed, fill, communication, and price - delivering the best possible customer experience.
Execute value engineering initiatives on transport with a results-oriented mindset, identifying opportunities to maximize order profitability and success on every shipment.
Negotiate confidently with nurseries and transport partners to secure the best terms, while maintaining the strong, reliable relationships that keep our supply chain running smoothly.
Organize and prioritize your workload with precision - managing multiple active orders simultaneously, following up diligently, and ensuring nothing falls through the cracks.
Communicate proactively and clearly: keep upper management informed of challenges, risks, and wins, and escalate issues with the context needed to act fast.
Resolve post-order issues promptly and thoroughly, taking corrective action and closing the loop so the same problem doesn't happen twice.
Recommend and help implement process improvements that close efficiency gaps and protect revenue - always looking for a smarter way to get things done.
Support upper management with additional logistics-related tasks and admin when required.
What You’ll Need:
- 2-4 years of proven experience in logistics, supply chain, or transportation management.
- Hands-on experience booking, managing, and negotiating with trucking and freight carriers.
- Exposure to CRM or TMS platforms and comfortable adopting new operational tools.
- A sharp, proactive problem-solver - you identify issues before they surface, make decisions with incomplete information, and act without waiting to be told.
- Exceptional organizational skills and attention to detail: you follow up, follow through, and keep complex workflows moving across multiple orders simultaneously.
- Strong negotiation skills and stakeholder communication - you can influence up, down, and across an organization, and you do it with clarity and confidence.
- Proficiency in Microsoft Excel/Google Sheets and comfortable across the full Google Workspace
- Fluency in English is required.
Preferred Qualifications:
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field or equivalent experience.
- Deep familiarity with cross-border (US/Canada) logistics, customs brokerage, and import/export compliance.
- Background in the landscaping, horticulture, or wholesale plant materials industry.
- Proven experience formally or informally mentoring junior team members in a logistics or supply chain environment