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\n <div class="cover-wrapper" tabindex="0" aria-label="Harri US logo" role="img" style="background-image: url(https://dv1oh8li7xq0o.cloudfront.net/brands/6446489/job_background_image/7b563ed9b0db4328b2cc7d747e176c14/2400_1350.jpeg)">\n <img src="https://dv1oh8li7xq0o.cloudfront.net/brands/6446489/job_background_image/7b563ed9b0db4328b2cc7d747e176c14/2400_1350.jpeg" alt="Harri US Brand Cover" class="img-responsive">\n </div>\n \n \n \n \n <div ng-show="redirectionInfo" class="redirection-info ng-hide">\n <a class="btn back-to-brand-btn blue-text-color ng-binding">\n <i class="fa fa-fw fa-angle-left transform-direction"></i> Back to\n \n </a>\n </div>\n <div ng-show="isFromApprinticeJobPortal" class="ng-hide">\n <a ng-href="/HUJobsUkrainianRefugees" class="btn back-to-brand-btn blue-text-color ng-binding" href="/HUJobsUkrainianRefugees">\n <i class="fa fa-fw fa-angle-left transform-direction"></i>\n Back to Hospitality Unite Jobs\n </a>\n </div>\n \n <div class="title content-wrapper">\n <div class="row">\n <div class="col-sm-8">\n <h1 class="semi-bold" title="Client Education Consultant">\n Client Education Consultant\n </h1>\n </div>\n </div>\n </div>\n</div>\n<div class="header-bar d-none d-sm-block">\n <div class="content-wrapper">\n <div class="row">\n <div class="col-sm-8">\n <div class="row">\n \n <div class="col-sm-4">\n <div class="item">\n <div class="title-gr">Location</div>\n <div automation="jobLocation" class="content">\n \n <a href="https://www.google.com/maps/dir/Current+Location/40.72592544555664,-73.99693298339844" class="blue ng-isolate-scope" rel="nofollow" role="link" tabindex="0" tooltip-angular="" data-original-title="Get Directions" target="_blank">611 Broadway #309, New York, NY 10012, United States</a>\n \n </div>\n </div>\n </div>\n \n\n \n\n \n <div class="col-sm-4">\n <div class="item">\n <div class="title-gr">Cuisine</div>\n <div automation="jobCusine" class="content">Happiness • In • Hospitality</div>\n </div>\n </div>\n \n </div>\n </div>\n </div>\n </div>\n</div>\n<div class="header-bar-mobile d-block d-sm-none ">\n <ul>\n <li class="job_summery active" ng-click="scrollTo('job_summery')">Summary</li>\n <li class="job_description" ng-click="scrollTo('job_description')">Description</li>\n <li class="job_skills" ng-click="scrollTo('job_skills')">Skills</li>\n </ul>\n</div>\n<div class="content-wrapper">\n <div class="row">\n <div class="col-sm-8">\n <div class="info-box d-block d-sm-none" id="job_summery">\n <div class="title-gr">\n Summary\n </div>\n <div class="space-s"></div>\n <div class="brand-logo">\n <a aria-label="Harri US Brand Logo" href="/careers_us">\n <div class="brand-image" style="background-image:url(https://dv1oh8li7xq0o.cloudfront.net/brands/645455/brand_profile/4158e76192fa47099ff5429c78ec55ae/240_240.jpeg)">\n <img src="https://dv1oh8li7xq0o.cloudfront.net/brands/645455/brand_profile/4158e76192fa47099ff5429c78ec55ae/240_240.jpeg" alt="Harri US logo">\n </div>\n </a>\n </div>\n <div class="text-center"><b>Client Education Consultant</b></div>\n <table>\n <tbody>\n \n <tr>\n \n <td class="text-gr">Salary</td>\n \n <td>$70,000 - $85,000 / Year</td>\n </tr>\n \n\n \n\n \n <tr>\n <td class="text-gr">Schedule</td>\n <td>\n \n Full Time\n \n </td>\n </tr>\n \n\n \n\n \n <tr>\n <td class="text-gr">Location</td>\n <td>\n \n <a href="https://www.google.com/maps/dir/Current+Location/40.72592544555664,-73.99693298339844" class="blue ng-isolate-scope" rel="nofollow" role="link" tabindex="0" tooltip-angular="" data-original-title="Get Directions" target="_blank">611 Broadway #309, New York, NY 10012, United States</a>\n \n </td>\n </tr>\n \n\n \n\n \n <tr>\n <td class="text-gr">Cuisine</td>\n <td>Happiness • In • Hospitality</td>\n </tr>\n \n\n\n \n\n </tbody>\n </table>\n </div>\n <div class="info-box d-none d-sm-block">\n <div class="space-s"></div>\n <h2>Client Education Consultant</h2>\n </div>\n <hr>\n <div class="info-box" id="job_description">\n <div class="title-gr">\n Description\n </div>\n <div class="space-s"></div>\n <!-- ngIf: data.job.access_mode !== 'PRIVATE' --><div class="bio-details ng-scope" automation="jobPublicDescription" ng-if="data.job.access_mode !== 'PRIVATE'">\n <div>\nWho we are
Harri is the first workforce management platform built for the service vertical. Harri believes that service industries deserve a platform built for the unique challenges faced by this market segment. Our founder and CEO Luke Fryer, a technologist and franchisee, has set the standard for how to build technology for an industry that Harri is passionate about and knows incredibly well. If you’re a builder, entrepreneur, or problem-solver, and love the fast pace of a startup, it’s time to come meet the Harri family.
\nWho you are
\nAn enthusiastic Learning and development professional, eager to become a leader in the SaaS learning world - who has perhaps, spent time as a teacher, corporate trainer, extensive public speaking experience, or onboarded employees in a human resource capacity within their career:
- \n
- You will understand how mass amounts of new information need to be structured, through a well-conceived curriculum design. \n
- You will ideally, have experience operating or managing a business, scheduling employees, and monitoring time & attendance, which then leads to processing payroll. \n
- You’re a resourceful, self-sufficient, self-starter, with a proven history of solving problems, getting things done, and teaching yourself new skills and passionate about helping others feel the same way about knowledge. \n
- This role is remote but can be hybrid if located in NYC. \n
Key Job Responsibilities
\nClient Training
\n- \n
- Build rapport & foster new client relationships \n
- Own new and existing client training \n
- Conduct weekly or bi-weekly client training sessions \n
- Use learning data, to guide re-teach efforts and close learning gaps \n
- Assist in designing new client product onboarding training programs \n
Product Content Creation
\n- \n
- Acuity to teach yourself new product releases & create client support articles on learnings \n
- Write, edit, update & maintain product handbooks & implementation guides \n
- Create product videos, FAQ documents, and slides for internal teams & clients \n
- Become the all-knowing product guru, the go-to person for your colleagues \n
Knowledge Repository & System Maintenance
\n- \n
- Constantly improve & keep our client Knowledge Base up-to-date with our fast-moving, ever-changing product \n
- Maintain product library database \n
*This job description is not designed to cover or contain a complete listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time.
\nDesired Skills
- \n
- Excellent communication (written and verbal) and presentation skills (both in-person & virtual). Ability to communicate effectively at all levels within the organization \n
- Experience simplifying complicated technical content approachable for general audiences \n
- Demonstrate experience creating beautiful, visually appealing presentations \n
- Willingness to travel 10-20% of the time \n
- Critical thinking and problem-solving skills \n
- Sensitivity and patience when working with clients \n
- Flexibility/adaptability to work in a very dynamic environment \n
- Ability to work nearly autonomously \n
- Desire to work in a highly collaborative atmosphere \n
Qualifications: 2 levels based on skills and experience
\nClient Education Consultant- \n
- \nBachelor’s degree in Adult Education, Communication or equivalent degree
\n \n - \n3+ years of experience and demonstrated success as a Client Trainer in a corporate environment
\n \n - \nExperience training SaaS
\n \n - \nFluent in all office programs & general tech-savviness
\n \n - Experience in curriculum design and development \n
\n
\n- \n
- \nBachelor’s degree in Adult Education, Communication or equivalent degree
\n \n - \n1-3 years of experience as a Client Trainer in a corporate environment
\n \n - \nExperience training SaaS
\n \n - Experience in curriculum design and development \n
Why you’ll love Harri as an opportunity
\n- \n
- You’ll be surrounded by a competitive, driven team of people who are unstoppable in their determination to win \n
- You’ll receive constant support and development to enable you to take your career to the next level including quarterly reviews and clear career mapping. \n
- You’ll enjoy all of the benefits of selling one of the most innovative and disruptive technologies in the marketplace \n
\n
\n \n \n \n
\n Details\n
\n \n 
| Salary | $70,000 - $85,000 / Year |
| Schedule | Full Time |
| Location | 611 Broadway #309, New York, NY 10012, United States |
| Cuisine | Happiness • In • Hospitality |
Client Education Consultant
Description
Who we are
Harri is the first workforce management platform built for the service vertical. Harri believes that service industries deserve a platform built for the unique challenges faced by this market segment. Our founder and CEO Luke Fryer, a technologist and franchisee, has set the standard for how to build technology for an industry that Harri is passionate about and knows incredibly well. If you’re a builder, entrepreneur, or problem-solver, and love the fast pace of a startup, it’s time to come meet the Harri family.
Who you are
An enthusiastic Learning and development professional, eager to become a leader in the SaaS learning world - who has perhaps, spent time as a teacher, corporate trainer, extensive public speaking experience, or onboarded employees in a human resource capacity within their career:
- You will understand how mass amounts of new information need to be structured, through a well-conceived curriculum design.
- You will ideally, have experience operating or managing a business, scheduling employees, and monitoring time & attendance, which then leads to processing payroll.
- You’re a resourceful, self-sufficient, self-starter, with a proven history of solving problems, getting things done, and teaching yourself new skills and passionate about helping others feel the same way about knowledge.
- This role is remote but can be hybrid if located in NYC.
Key Job Responsibilities
Client Training
- Build rapport & foster new client relationships
- Own new and existing client training
- Conduct weekly or bi-weekly client training sessions
- Use learning data, to guide re-teach efforts and close learning gaps
- Assist in designing new client product onboarding training programs
Product Content Creation
- Acuity to teach yourself new product releases & create client support articles on learnings
- Write, edit, update & maintain product handbooks & implementation guides
- Create product videos, FAQ documents, and slides for internal teams & clients
- Become the all-knowing product guru, the go-to person for your colleagues
Knowledge Repository & System Maintenance
- Constantly improve & keep our client Knowledge Base up-to-date with our fast-moving, ever-changing product
- Maintain product library database
*This job description is not designed to cover or contain a complete listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time.
Desired Skills
- Excellent communication (written and verbal) and presentation skills (both in-person & virtual). Ability to communicate effectively at all levels within the organization
- Experience simplifying complicated technical content approachable for general audiences
- Demonstrate experience creating beautiful, visually appealing presentations
- Willingness to travel 10-20% of the time
- Critical thinking and problem-solving skills
- Sensitivity and patience when working with clients
- Flexibility/adaptability to work in a very dynamic environment
- Ability to work nearly autonomously
- Desire to work in a highly collaborative atmosphere
Qualifications: 2 levels based on skills and experience
Client Education Consultant-
Bachelor’s degree in Adult Education, Communication or equivalent degree
-
3+ years of experience and demonstrated success as a Client Trainer in a corporate environment
-
Experience training SaaS
-
Fluent in all office programs & general tech-savviness
- Experience in curriculum design and development
-
Bachelor’s degree in Adult Education, Communication or equivalent degree
-
1-3 years of experience as a Client Trainer in a corporate environment
-
Experience training SaaS
- Experience in curriculum design and development
Why you’ll love Harri as an opportunity
- You’ll be surrounded by a competitive, driven team of people who are unstoppable in their determination to win
- You’ll receive constant support and development to enable you to take your career to the next level including quarterly reviews and clear career mapping.
- You’ll enjoy all of the benefits of selling one of the most innovative and disruptive technologies in the marketplace
Details
| Salary | $70,000 - $85,000 / Year |
| Schedule | Full Time |
| Location | 611 Broadway #309, New York, NY 10012, United States |
| Cuisine | Happiness • In • Hospitality |
Skills
Microsoft Office
communication
By applying you confirm you have these skills.
Harri US
Happiness • In • Hospitality
| Salary | $70,000 - $85,000 / Year |
| Schedule | Full Time |
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