The Role:

We are looking to hire a Senior Community Associate to grow and nurture the Nothing community. The successful candidate will hold the responsibility to shape and implement the vision and the strategy of Nothing’s community.

The Nothing community plays a crucial role in lessening the distance between us and our users. Getting them to support us in making better products, online advocacy for our brand, and growing our business. The community also assists us with getting insights to guide product development from experts. Creating buzz for us online, helping us spread the word to more people. It helps boost consideration by spreading positive experiences they’ve had with the product, and counter negativity around our products by inviting their friends to participate in building and expanding our community footprint.

The role as Senior Community Associate is instrumental in achieving our brand and business ambition. The Senior Community Associate should have prior experience managing a global community embedded in youth culture. Working closely with our wider brand and creative team, you’ll play a key role in creating and defining truly unique experiences for our increasingly engaged, ever growing audience.

Responsibilities:

• Responsible for managing the day-to-day community dialogue, ensuring consistent handling of user comments and feedback
• Translate the community vision and strategy into concrete and engaging activities
• Dream up inspiring on and offline initiatives that will shape our community culture and facilitate activity amongst members to grow a loyal and engaged base
• Ensure community rules and guidelines including code of conduct are properly respected and adhered to
• Develop, implement and maintain the communication flows between the Nothing teams and our community
• Coordinate, execute and follow up on specific initiatives and program in partnership with the Community Manager
• Participate in building a long term attractive community attracting audiences across multiple cultures
• Together with members in the creative team, develop content assets (including ideation, creative development and production)

Requirements:

• Proven experience in community management and/or marketing. Min 5 years
• The ideal candidate is familiar with and can navigate seamlessly between the disciplines of event marketing, product management, and community management
• Passion for bringing online communities together and engaging with them
• Fluency in English is a must, multilingual abilities is a plus
• Open minded, driven and with a track record in finding new ways to maintain, build and nurture an engaged community in a highly competitive market
• Organized with attention to detail and strong project management skills
• Excellent presentation skills and ability to generate and present ideas
• A strong bias-to-action and used to getting things done in short timeframe
• Creative thinker that can bring in innovative ideas
• Entrepreneurial and comfortable with changing environments as well as multiple overlapping projects
• Enjoy the hustle of a startup with the impact of a global business
• Strong interest in consumer technology
• Knowledge and interest in the emerging trends within the intersection of design and youth cultures