Lead Sales Enablement Manager (Aspire)
We’re Aspire, a ServiceTitan company
We’re Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Acquired by ServiceTitan in 2021, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you’ll be a part of one of the fastest-growing companies in St. Louis, with an award-winning culture that’s been celebrated by the St. Louis Business Journal and Inc. Magazine. Trusted by thousands of premier field services leaders in the U.S. and Canada, our solutions empower our clients to make better business decisions for their company. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.
Ready to make your career move?
The Lead Sales Enablement Manager at Aspire is responsible for enhancing the performance of the sales teams by building their knowledge and skills. They will create efficient onboarding programs for new hires, ensuring they meet job expectations, and helping them reach peak performance. You'll identify competency gaps and develop improvement programs, using playbooks to reinforce value to prospects and customers, and understanding customer needs for effective enablement. Additionally, this role is responsible for informing go-to-market strategies, driving changes in products and processes, and collaborating with various teams across the organization.
What you’ll do:
Build knowledge, competencies and job skills so that the sales teams can deliver value in every interaction with Prospects and Customers to reach their full performance potential.
Shorten ramp time to productivity for new hires by creating, executing and continually optimizing the new hire onboarding program, while setting the expectation standards out the gate.
Lead teams of new hires throughout their training period and hold them accountable for meeting their job responsibilities
Get teams to peak performance against scorecard (e.g., close rate, cycle time, activations, NPS, product utilization, etc.) for ICs and Managers by uncovering gaps in competencies and developing programs to improve. This can include reviewing activities and coaching 1:1 or adapting overall programs if there are systemic issues.
Build & train to playbooks that reinforce value & outcomes to our Prospects & Customers
Deeply understand our Prospects and Customers, what they value and translate that into all enablement programs.
Inform go-to-market requirements and adoption programs, including internal comms and change management strategies
Activate changes in product, process, systems and tools across the function.
Orchestrate creation and execution of programs by leveraging resources across the organization, with strong cross-functional partnerships with Leadership, Talent Acquisition, Product-Marketing, and more.
Leverage technology to measure performance and drive improvement; e.g. CRMs, LMS platforms, eLearning software, etc.
Develop additional learning opportunities (both formal training and on-the-job experiences) for skills development at different stages of career path.
What you’ll need:
6-7 years experience in enablement and training success including demonstrable impact in a high-growth organization
B2B SaaS experience
Exceptional written and verbal communication skills
Ability to prioritize tasks effectively and be a team player with strong interpersonal skills and ability to inspire and motivate others
Strong ability to build and maintain stakeholder relationships
Ability to thrive in a fast-paced, unpredictable environment
Adept at project management and cross-functional collaboration
Proficiency with CRMs, LMS platforms, eLearning software
Experience in the job function of the Sales team you will enable and expert level of knowledge in the function’s processes
Experience in people management or a demonstrated ability to motivate and influence others
Where you’ll work:
Our headquarters is located in Chesterfield in St. Louis County and employees for this position have a hybrid work model (4 days/week in the office and 1 day/week remote).
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.