Ready to be a Titan?

We’re looking for a high-energy Sales Compensation Manager with strong business and financial acumen. This role will ensure that ServiceTitan’s sales compensation programs support the company’s strategic objectives, meet legal requirements, and align with ServiceTitan’s compensation philosophy. This role will work with cross-functional teams including Sales, Sales and People operations, Business Tech, Finance and Legal. As a subject matter expert, this role will act as a strategic advisor, providing counsel on sales compensation programs, policies, and practices. The Sales Compensation team plays a key role in supporting our sales organization to achieve the extraordinary and the ideal candidate will contribute at both hands-on and strategic levels.

We are looking for someone who has been exposed to scaling teams in a fast-paced, remote environment while touching each aspect of the sales compensation. This position requires establishing yourself as a trusted and knowledgeable partner to your business teams, being proactive, curious and solutions minded, and acting as an owner in everything you do. It requires a desire to roll up your sleeves and help make us even better at what we do for our next phase of growth.

What you'll do:

• Oversight of the monthly commission close process

• Design and support international expansion and business unit programs

• Sales compensation plan design and implementation for new sales roles and teams

• Assist with compliance initiatives including SOX reporting

• Update and maintain sales compensation policies including terms and conditions, ramp policy, Leave of Absence sales compensation, etc.

• Systems and tooling configuration for commission crediting and calculations

• Manage metrics reporting and commission inquiries

• Collaborate and partner across Sales, Sales Ops, Finance, People Ops, and Legal to provide insights and resolve issues

• Benchmark competitive practices to ensure sales plans drive results and help attract and retain key sales talent

• Gather data from and submitting data to market-based compensation surveys and conducting data analysis and modeling to assess results and market trends

• Monitor and analyze all aspects of the sales and incentive compensation programs to gauge the effectiveness of plan designs

• Partner with sales and ops leadership to handle plan disputes and be able to handle and action in a timely fashion

• Build training and communication materials and conduct sales compensation enablement sessions to ensure participants understand their compensation plan

What you'll need:

• BA/BS in a related field / or equivalent experience

• 8+ years of experience in sales compensation in a professional, fast-paced environment

• Strong quantitative, analytical and organizational skills

• Excellent documentation, communication, and presentation skills

• Strong communication (written and verbal) and problem-solving skills

• Strong attention to detail

• Knowledge of incentive systems CaptivateIQ, Anaplan, or Xactly experience preferred

• SaaS industry experience preferred

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $102,000 USD - $147,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.