Job Opportunities in the I2BF Portfolio

I2BF Global Ventures

Manager, Competitive Intelligence

ServiceTitan

ServiceTitan

United States · Remote
Posted on Thursday, May 30, 2024

Ready to be a Titan?

The Manager of Competitive Intelligence is an integral role on the Marketing team contributing to ServiceTitan's acquisition of new customers and retention of current customers. The Manager of Competitive Intelligence will help drive cross-functional, highly visible and critical initiatives. The individual has a well-rounded background - including program management, an analytical prowess and a mix of operational and strategic work. S/he will be able to quickly jump in and take day-to-day ownership of key competitive initiatives.

What you'll do:

  • Maintain a mature CI program, including owning common objections and landmines laid by our top competitors, along with our battle-proven responses to align GTM messaging for sales, SDRs, and CS.

  • Collaborate with marketing and sales on targeted competitive campaigns.

  • Manage competitive enablement materials and collateral in partnership with the enablement team.

  • Work with the Product team in support of GTM activities to ensure we understand the competitive landscape and differentiators with respect to product development and releases.

  • Work with customer success team and clients to better understand competitive product differentiation

  • Liaise with product management and product marketing to ensure a tight feedback loop with market feedback.

  • Develop and maintain competitive strategies against legacy and up-and-coming competitors including the ability to measure impact.

  • Lead a win/loss program, including quarterly reporting and driving action for results with sales, product and marketing.

What you'll need:

  • Motivated: a “self-starter” who likes to take initiative and run with complex projects.

  • Compete Expert: You make it your mission to find creative ways to share your expertise across the business.

  • Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.

  • Collaboration and Teamwork: works with others to deliver results, contributing to the team in a meaningful way and prioritizing group needs over individual needs.

  • Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.

  • Critical Thinker: critically dissecting and distilling complex issues to formulate actionable strategic decisions and action plans.

  • Data-Informed: able to dissect complex business issues, analyze large amounts of data (often from disparate sources), and draw business-specific conclusions and actionable implications.

  • Distillation: able to disambiguate, structure, and simplify complex concepts and scenarios into “So What?” and “Now What?” insights to inform stakeholders.

  • Influence: asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.

  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

  • Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $115,000 USD - $165,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.