Ready to be a Titan?

ServiceTitan is seeking an experienced Creative Manager with a background in copywriting to join the Brand and Creative team. Reporting to the Interim Associate Creative Director, Copy, the successful candidate will lead a team of copywriters while contributing to the daily production of creative content.

This role requires a versatile copywriter with 6-8+ years of experience across various media, including social, digital, video, email, events, and print. The Creative Manager, Copy, will collaborate closely with designers, video editors, creative directors, and key stakeholders across the company to produce content that effectively enhances ServiceTitan’s presence and pushes our brand forward.

In addition to strong leadership abilities, the successful candidate must have a passion for storytelling and a knack for transforming sometimes complex subject matter into concise yet compelling messaging that resonates with the audience.

What you’ll do:

• Lead, mentor, and inspire a growing team of copywriters, fostering a collaborative and creative work environment.

• Oversee, manage, and contribute to multiple projects simultaneously, ensuring timely delivery of high-quality content.

• Develop engaging and persuasive high visibility copy for a broad spectrum of media including social media posts, digital campaigns, video scripts, print materials, and more.

• Work closely with designers, video editors, and partners from various departments to ensure cohesive and aligned messaging.

• Facilitate efficient workflows and processes for the copywriting team, ensuring smooth project execution from concept to completion.

• Liaise with key stakeholders to understand project requirements, set expectations, provide updates, and integrate feedback into final deliverables.

• Maintain high standards of copy quality, ensuring all content is on-brand, consistent in terms of style, quality, and tone of voice.
  

What you’ll bring:

• 6-8 years of professional copywriting experience (in-house or agency) with a proven track record of success across multiple media platforms and campaigns.

• 1-2 years of experience leading a team of copywriters

• Experience writing conversational, engaging, and relatable copy for large-scale B2B technology.

• Demonstrated experience managing a team of copywriters or creatives.

• Exceptional writing, editing, and proofreading skills with a non-negotiable eye for detail.

• Strong interpersonal skills and the ability to work with cross-functional teams.

• Excellent organizational and multitasking abilities.

• An instinct for storytelling and a knack for storylines that resonate with diverse audiences.

• An ability to adapt writing style to different media and audiences.

• A strong portfolio demonstrating well-developed concepts and execution.

• A Bachelor’s degree in English, Journalism, Marketing, Communications, or a related field is preferred.

• Nice to have: Asana, Jira, or other project management system

*Additional Requirement: candidates must submit online portfolio of copywriting work

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $105,000 USD - $150,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.