Ready to be a Titan?

The Analyst, Marketing Strategy & Operations is an integral role on the Revenue Operations team and a strategic business partner to our Marketing organization. S/he is responsible for automating reporting and driving operational strategy for the Demand Generation team at ServiceTitan across Marketing. The individual has a well-rounded background in analytics and experience performing strategic and operational work. S/he will be able to quickly jump in and take day-to-day ownership to drive day to day analytics, operations and key strategic initiatives/their outcomes.

What you'll do:

• Build and maintain reports to track key performance indicators (KPIs) and measure the effectiveness of marketing and sales efforts

• Discover root causes of performance by collecting, cleaning, and analyzing data from various sources, including digital analytics platforms, CRM systems, and marketing automation tools

• Drive day to day Marketing operations through in-depth analysis of the funnel, identify trends, extracting actionable insights, and provide strategic recommendations to the Marketing leaders

• Partner with cross-functional teams, including marketing and sales to understand business objectives and support data-driven decision-making

• Present findings and recommendations to stakeholders through clear and compelling presentations and reports

• Automate recurring reporting for operational efficiency

What you'll bring:

• 1-2+ years of experience working within a Revenue/Marketing/Sales Operations in a B2B SaaS organization (high growth startup preferred)

• Proven track record of using analytics to drive results and deliver insights that inform strategic decision-making

• Experience working with AI tools and/or Machine Learning models to answer complex questions

• Expert in analyzing large data sets using SQL and BI (Tableau) tools

• Experience working with cross-functional stakeholders such as Marketing, Systems, Sales and Finance

• Detail-oriented with strong storytelling skills

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.

• Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.