Ready to be a Titan?

The Senior Analyst, Sales Compensation is an integral role on the Revenue Strategy & Operations team, responsible for the accurate execution and continuous improvement of incentive compensation plans across segments of our global sales and post sales organizations. At ServiceTitan, we view sales compensation as a powerful tool to drive our business outcomes of sustainable growth. You will be instrumental in that process, across the sales comp life cycle - from plan strategy / design to plan execution, analysis and optimization.

What you'll do:

• Own and manage incentive compensation programs across multiple go-to-market functions within our Sales and Customer Success organizations.

• Execute and administer the end-to-end monthly commissions process, ensuring timely and accurate payouts in accordance with plan policies and company guidelines.

• Serve as a strategic advisor to Sales Leadership, Sales Operations, and Finance - leveraging data-driven insights to evaluate plan effectiveness, recommend enhancements, and shape incentive structures that drive performance and growth.

• Partner cross-functionally on strategic initiatives such as plan design, review cycles, and policy updates that align compensation programs with evolving company objectives.

• Translate complex data and plan logic into clear, actionable insights for stakeholders, ensuring alignment, transparency, and understanding across the organization.

• Support SOX compliance activities, process documentation, and internal controls related to commissions.

• Drive continuous improvement of workflows, tools, and governance processes that ensure consistency and efficiency.

What you'll bring:

• 2-4+ years of work experience in a combination of Sales/Incentive Compensation, Commissions Operations, Revenue Operations or Financial Planning & Analytics within a SaaS or high-growth environment.

• Demonstrated success managing complex data sets with exceptional attention to detail and accuracy.

• Advanced proficiency in Excel / Google Sheets; familiarity with automated commission platforms (CaptivateIQ, Xactly, SAP Commissions, Anaplan, etc.) preferred.

• Strong analytical, problem-solving, and communication skills; ability to translate data into actionable insights.

• Proven collaboration skills in a fast-paced environment, balancing multiple priorities under tight deadlines.

• A mindset of ownership and continuous improvement - always seeking ways to optimize processes and enhance the end-user experience.

• Bonus experience: Prior exposure to supporting Post-Sales or Customer Success organizations on variable compensation plans, including understanding of crediting, plan governance, and payout nuances.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $103,400 USD - $138,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.