Staff Site Reliability Engineer
ServiceTitan
This job is no longer accepting applications
See open jobs at ServiceTitan.See open jobs similar to "Staff Site Reliability Engineer" I2BF Global Ventures.What you'll do:
Own the architecture, design, deployment, and lifecycle management of SQL Server and PostgreSQL databases across Azure, AWS, and on-prem environments.
Lead database design reviews, schema governance, indexing strategy, and query optimization to ensure performance and scalability.
Manage database security, including access controls, encryption (at rest and in transit), auditing, and compliance best practices.
Design and maintain high availability (HA) and disaster recovery (DR) architectures (Always On, replication, failover clusters, logical/physical replication, etc.), defining and enforcing RTO/RPO objectives.
Implement and manage backup strategies, validation testing, and recovery procedures.
Perform proactive database performance tuning, capacity planning, and workload optimization for mission-critical systems.
Own patching, upgrades, migrations (cloud/on-prem), and version lifecycle management.
Develop automation for DBA operations (provisioning, patching, backups, health checks, failover testing) using scripting (PowerShell, Bash, Python) and Infrastructure as Code.
Collaborate with engineering teams to optimize data models, troubleshoot production incidents, and resolve performance bottlenecks.
Establish database monitoring standards and implement observability solutions using tools such as Datadog, Grafana, ELK, and Prometheus.
Participate in incident response, root cause analysis (RCA), and postmortem improvements related to database systems.
Contribute to CI/CD processes for database deployments, schema changes, and migration pipelines.
Define and document database operational standards, runbooks, and best practices.
What you'll need:
Deep expertise in: Performance tuning (query plans, indexing strategies, locking/blocking analysis, deadlock resolution): High availability and disaster recovery configurations; Backup/restore strategies and validation; Database security and hardening
Strong experience operating databases in Azure and AWS, including managed services (Azure SQL, RDS, etc.) and self-managed deployments.
Proven experience with database migrations (on-prem to cloud, version upgrades, cross-platform migrations).
Strong scripting skills (PowerShell, Bash, Python) to automate DBA workflows.
Experience implementing monitoring, alerting, and observability for database systems.
Solid understanding of reliability engineering principles (SLIs/SLOs) as they apply to database systems.
Experience with Infrastructure as Code and containerized database environments (Kubernetes, Docker) is a plus.
Familiarity with CI/CD pipelines for database schema deployments (GitHub Actions, Azure DevOps, TeamCity, etc.).
Strong troubleshooting skills, attention to detail, and ability to manage high-impact production systems.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flexibility & Autonomous Work: Enjoy the freedom of a fully remote setup, flexible working hours, and flexible time off. We trust you to manage your time and deliver outstanding results while maintaining a healthy work-life balance, which is a core part of our culture.
Growth & Development: We invest in your growth. Benefit from a comprehensive onboarding program, leadership training for Titans at all levels, and ample learning and development opportunities to help you grow.
Ownership & Recognition: As a Titan, you’re an owner. We offer a compelling package that includes an annual bonus and Restricted Stock Units (RSUs). Great work is also rewarded through Bonusly, peer-nominated awards, and more.
Holistic Health & Wellness: Your well-being is our priority. We offer premium, company-paid private health insurance.
Support for Titans at All Stages of Life: We offer comprehensive support including parental leave, financial planning tools, Employee Assistance Program services, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We welcome applications from all qualified candidates. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
About ServiceTitan:
ServiceTitan is the world’s leading software provider for the trades. We are on a mission to champion the hardworking men and women of the trades by providing them with the extraordinary technology, support, and innovation they deserve. From the plumbers and electricians to the HVAC technicians and painters, these are the people who build and maintain our physical world; a critical, hands-on role that technology can empower, but not replace, and we’re proud to serve them.
Founded by children of tradespeople, we understand the challenges our customers face. That’s why we’ve built a powerful, all-in-one platform that helps over 12,000 companies manage and grow their businesses. Today, we are a global team of over 3000 Titans. In December 2024, ServiceTitan celebrated a major milestone by becoming a publicly traded company on the NASDAQ under the ticker TTAN.
Now, we're building our first foundational engineering team in Poland, and you will play a pivotal role in shaping our future. This is more than just a job; it’s a chance to build, innovate, and create from the ground up as we establish our European engineering hub. If you’re ready to solve complex challenges and build software that makes a real-world impact, we want you on our team.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in Poland is between zł288,300.00 - zł432,500.00. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.This job is no longer accepting applications
See open jobs at ServiceTitan.See open jobs similar to "Staff Site Reliability Engineer" I2BF Global Ventures.