Shopmonkey is looking for a Senior Product Manager to join a dynamic Product team and serve as product lead to a dedicated squad of Product, Design, and Engineering individuals focused on helping auto shops thrive. Your role is to understand our customer's needs, develop innovative solutions, and make thoughtful resourcing trade-offs. Your ability to communicate your prioritization decisions, technical nuances of problems, and the voice of the customer will impact thousands of auto shops across North America. This is a unique role and requires an extremely organized, impact oriented, and product-focused individual who is comfortable with ambiguity, taking initiative, and building strong, collaborative relationships internally with teams and externally with customers. If you are looking for a new, challenging opportunity and building amazing software for thousands of customers, we'd love to talk with you!

You'll Have The Opportunity To:

• Own the strategy and product roadmap for your squad
• Collaborate with Engineering, Design, Marketing, Research/Data, Sales, and other stakeholders to create best-in-class products that solve real problems. Crisply define problems and strategic rationale before designing solutions.
• Drive product feature scoping, prioritization efforts, and trade-off conversations – knowing how to say no is important.
• Prioritize product features and customer needs using data-driven decisions.
• Engage with customers to understand their needs
• Manage the entire product lifecycle, from conception to launch to iteration. Track performance and metrics to continuously improve our products.
• Support critical initiatives with market research, data analysis, and competitive intelligence. Monitor the automotive industry and insights into the competitive landscape and best practices.
• Support and partner with Product Marketing & Sales Enablement on customer education initiatives
• Collaborate with UX research on customer research efforts to gather insights and validate product ideas.
• Collaborate with key stakeholders to align on product strategy and communicate progress regularly.
• Work closely with the Executive Leadership Team and department leaders to connect strategic plan/roadmap and company goals to concrete, prioritized initiatives with clear operational metrics, financial goals, resource plans, and timelines

To Be Successful In This Role, You Will Need:

• 6+ years in successful product management experience
• Experience working with cross-functional teams, including Engineering, UX/UI, Marketing, and CX
• Demonstrated ability to drive product strategy, roadmap, and go-to-market activities.
• Strong analytical skills and experience with data-driven decision-making.
• Experience working with customers to gather feedback and requirements
• Excellent leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority
• Exceptional verbal, presentation, and written communication skills and the ability to interact with diverse groups including senior management
• Hungry, fast-learner mindset. Biased towards execution.
• Proven ability to work in a fast-paced, dynamic, and entrepreneurial environment.
• Experience in working directly with sales and business development leaders to close customer deals
• Ability to travel periodically for customer visits and on-site workshops

In the United States the range is typically a salary of $140,000 to $150,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.